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REFUNDS and RETURNS

We want you to love your No Ordinary World Purchase!  We do our best to accurately represent our products via the internet and we use the highest quality standards.  If for some reason you are disatisfied with your puchase contact us and we will fully refund the cost minus shipping charges.  

We will refund your ‘like-new’ product within 30 days of the shipping delivery date.  Once received we will issue a credit to the card you originally used for your purchase. We will refund the amount of the order minus the shipping and handling fees. We will refund the amount in the same form of payment originally used for purchase within 7 to 14 business days of receiving your return. 

The customer assumes the cost of shipping both ways on returned items. If the product is defective, incorrect or a result of our error we will pay the return shipping cost and immediately correct the mistake.

We take responsibility for goods that were delivered damaged and will immediately reship a new item once the damaged item is returned. We can arrange a pickup or supply you with a prepaid return label.

In the unlikely event that we are unable to fulfill all or part of an order we will promptly refund any payments made by you for these items.  

Once your order is placed it may be cancelled by you only if we receive notice to this effect prior to shipping the goods.  If you wish to cancel your order after it has shipped we will treat the order as a return/refund (see above)